We can monitor via the following paths:

  • Digital Dialler
  • GSM
  • GPRS Permaconn Monitoring
  • IR Multi-Path IP Monitoring
  • Safecom Radio Monitoring



DIGITAL DIALLER MONITORING: Standard dialler systems are the most common alarm systems quoted and installed in the market. They are cost effective in set up and monthly fees however they do not carry any secondary back up so in the event the phone line went out the signal would not make it to the control room. Dialler based systems also incur 1345 phone call charges every time a test call / or an open and close event occurs which adds to the monthly charge.


GSM MONITORING:JV Protection Services can provide a GSM module for most alarms. This module can communicate the alarm event to the control room through the Optus, Telstra or Vodafone mobile networks. The alarm does not run through the standard PSTN network, meaning as long as the mobile network is running, the alarm signal will make it back to the control room.


IP ALARM MONITORING: Once the alarm panel has collected the alarm data, the IP Module sends the data at a high speed to the control room, allowing the control room to then respond to the event. The IP Module will normally poll every 60 or 90 seconds (i.e. a signal sent from the IP Module to the control room receiver). Also known as a ‘heart beat’, the polling communicates whether or not the alarm is online. In the event that a signal is missed over a period of time, this indicates that the alarm is no longer on line and communication has been lost.


GPRS MULTI-PATH:Multi Path GPRS incorporates some of the above technologies however offers redundancy in the event one path or the other path fails. JV Protection Services uses the solution from Inner Range. Inner Range is an international company offering GPRS Solutions in many countries around the world and offers all graded security levels required by insurance companies in Australia. As a primary method, Inner Range uses the internet to communicate to the control room. In the event the Internet fails, the IR Multi-path module switches to the mobile network sending tiny packets of data back to the control room in a defined period of time. These tiny packets act as the ‘heart beat’, telling the control room that whilst the Internet has failed the mobile network is keeping it online until the Internet restores. The IR Multi-path is graded from Grade 1 – 5 based on the Australian Standards.


SAFECOM RADIO MONITORING: Safecom delivers a high grade alarm transmission service to our customers. All messages such as open and close reports, system status events and alarm messages are transmitted from your site to the monitoring centre in less than a quarter of a second. The network polls the Safecom panel every 30 seconds to ensure integrity of the service at no extra cost. The Safecom network is a dedicated radio network solely aimed at providing a high speed, reliable alarm transmission service.


VIDEO VERFICATION MONITORING (Videofied): JV Protection Services believes that the best way to secure your property is to have a properly installed Video Verification alarm system, as it allows the control room to automatically dispatch the police* or patrol response in the event of alarm activation or hold up.

Videofied is not a surveillance system, but works when an alarm sensor is activated with the PIR snapping a 10-second clip of the intruder. This clip is then sent to the keyholder’s email account and a phone call is then made to notify the keyholder of the event. This image is not high definition, however allows the control room to instantly view footage to establish whether or not a break in has occurred and aids them in providing evidence of a break in to police.

Completely wireless, the Videofied system will last years without a battery change and has both wireless internal and external PIRS. These PIRS have IR Illumination and the system can be used without any external power, which makes this system a very easy and cost effective solution.